SHIPPING POLICY

1. Shipping Coverage

We provide delivery services within Malaysia. International shipping may be available upon request.

2. Order Processing

Orders are processed within 1–3 business days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next business day

3. Delivery Time

West Malaysia: 2–5 business days
East Malaysia: 3–7 business days

Delivery times may vary depending on courier services and location.

4. Shipping Fees

Shipping charges are calculated based on:

Delivery location
Weight and size of items

Final shipping cost will be displayed at checkout.

5. Order Tracking

Tracking information will be provided once your order has been shipped.

6. Delivery Issues

We are not responsible for delays caused by:

Courier service disruptions
Weather conditions
Incorrect shipping information provided by customers

7. Failed Delivery

If delivery fails due to incorrect address or unavailability:

Additional charges may apply for re-delivery

8. Contact for Shipping Inquiries

Email: bestjaya_it@outlook.com
Phone: (+60)17-618 5021